Cookie Policy

This cookie policy explains how Top Win Lounge uses cookies and similar technologies on this website.

Cookies are small text files stored on your device when you visit a site. We use them to remember your preferences (for example whether you have accepted or rejected non-essential cookies), to keep the site functioning correctly, and to understand how the site is used.

You can accept or reject non-essential cookies via the cookie banner. Essential cookies that are necessary for the operation of the site may still be used. You can also manage or delete cookies through your browser settings.

If you have questions about our use of cookies, please contact us at info@topwinlounge.com. We may update this policy from time to time.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, to provide information to the site owner, and to improve user experience. Cookies can be "first-party" (set by the site you are visiting) or "third-party" (set by a different domain, such as an analytics provider). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (which remain for a set period or until you delete them). Similar technologies include local storage, session storage, and pixel tags, which may be used for similar purposes. In this policy we use "cookies" to refer to cookies and these similar technologies where relevant.

2. How We Use Cookies

Top Win Lounge uses cookies for the following purposes. Essential cookies: these are necessary for the operation of the Site. They include, for example, cookies that enable you to use the age verification and cookie consent functions, and to navigate the Site. Without these cookies, certain parts of the Site may not function properly. We do not require your consent for essential cookies under UK law. Preference cookies: these allow the Site to remember choices you make (such as whether you accepted or rejected non-essential cookies) and to provide enhanced, more personal features. They may be set by us or by third-party providers whose services we use. Analytics and performance cookies: these help us understand how visitors interact with the Site by collecting and reporting information anonymously (or in pseudonymised form). This can include the number of visitors, how they reached the Site, and which pages they viewed. We use this information to improve the Site. We only use such cookies if you have given your consent via our cookie banner.

3. Cookie Consent

When you first visit the Site, you will see a cookie banner that allows you to accept or reject non-essential cookies. Your choice is stored (for example in local storage) so we can remember it on future visits. You can change your mind at any time by clearing your browser data or by contacting us; note that clearing all cookies may reset your preference and you may see the banner again. Essential cookies do not require consent under the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR, as they are strictly necessary for a service you have requested. For any cookies that are not strictly necessary, we will only set them after you have accepted them via the banner.

4. Types of Cookies We Use

We use the following types of cookies on the Site. Strictly necessary cookies: these enable core functionality such as security, age verification, and cookie consent. The Site cannot function properly without them. They do not store personally identifiable information and typically expire when you close your browser or after a short period. Preference and functionality cookies: these remember your settings and choices (such as cookie consent) to provide a more personalised experience. They are usually persistent and may last for several months or until you delete them. Analytics cookies: if you have accepted non-essential cookies, we may use analytics cookies to collect information about how you use the Site. This helps us improve the Site and understand which content is most useful. The data is typically aggregated and anonymised. We do not use advertising or targeting cookies that track you across other websites for marketing purposes.

5. Third-Party Cookies

Some cookies may be set by third-party services that appear on our pages. For example, if we use an analytics provider, that provider might set its own cookies. We only allow such third-party cookies where you have consented to non-essential cookies and where we have contracts in place that require the third party to protect your data and use it only for the purposes we specify. We do not control the use of cookies by third-party websites that you access via links from our Site (such as gambling operators). Those sites have their own cookie and privacy policies, and we encourage you to read them when you leave our Site.

6. Managing and Deleting Cookies

You can control and manage cookies in several ways. Browser settings: most browsers allow you to refuse or accept cookies, and to delete existing cookies. The method depends on your browser; typically you can find cookie settings under "Options", "Preferences", or "Privacy". Blocking all cookies may affect the functionality of the Site and other websites. Our cookie banner: use the "Accept" or "Reject" option when you first visit (or after clearing your data) to indicate whether you consent to non-essential cookies. Your choice will be stored so we can honour it on subsequent visits. If you have questions or want to change your preference after the fact, you can contact us at info@topwinlounge.com and we will assist you where possible. Please note that deleting or blocking cookies may mean that some features of the Site do not work as intended, and you may need to re-enter information or see the cookie banner again.

7. Duration of Cookies

Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period (which can range from a few days to several years) or until you manually delete them. The cookie consent preference we store is typically kept for a prolonged period (for example 12 months) so that you do not have to see the banner on every visit. After that period, or if you clear your stored data, the banner may be shown again and you can make a fresh choice. We review the cookies we use periodically and will update this policy if we add or remove any cookies or change their duration.

8. Your Rights

Under data protection law, you have rights in relation to your personal data, including the right to access, correct, or delete data, and the right to object to or restrict certain processing. Where cookies process personal data (such as a unique identifier or IP address), these rights apply. You can exercise your rights by contacting us at info@topwinlounge.com. You can also control cookies through your browser and through the choices you make on our cookie banner. For more information about how we handle personal data, see our Privacy Policy. You have the right to lodge a complaint with a supervisory authority, such as the Information Commissioner's Office (ICO) in the UK, if you believe our use of cookies or personal data does not comply with the law.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or legal or regulatory guidance. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically. If we make significant changes (for example, we introduce new types of non-essential cookies), we may take steps to obtain your consent again where required. Your continued use of the Site after the effective date of changes constitutes your acceptance of the updated policy. If you have any questions about our use of cookies or this Cookie Policy, please contact us at info@topwinlounge.com.